At Next Day, we believe that purchasing medication online ought to be simple. That’s why we’ve put together this straightforward guide that answers all the commonly asked questions about the delivery of medications purchased online through our website.

What is the delivery time for my medication?

At Next Day, we strive to deliver your medication as soon as possible. You will receive a notification once your order has been shipped and you can expect delivery within 24 hours of us receiving your payment.

What countries do you deliver to?

We only deliver to addresses within the UK and Ireland. If you live outside of these countries, please contact us so we can help you find a local pharmacy that can provide your medication.

How long will it take you to deliver the medicines?

Our delivery time depends on your location of residency. Within the United Kingdom, we provide next day delivery except at weekends. This means you’ll receive your order within twenty-four hours. If you place an order on Saturday or Sunday then it’ll be shipped on Monday and you will receive it on Tuesday. Please submit orders before 12pm for next day delivery.

I haven’t received my order and the expected delivery date has passed. How can I resolve this?

We make every effort to deliver your order on time, but sometimes delays happen because of reasons like late delivery from suppliers, delays caused by public holidays, or delays that occur due to problems found with the postal system. Additionally, we can’t guarantee that we’ll be able to deliver your order if you don’t provide the complete delivery information.

Please make sure that all the information you submit is accurate, as we cannot be responsible for delays if it turns out you submitted incorrect details in your order.

I have been waiting for my order for several days. What should I do?

If your order hasn’t been delivered within a reasonable amount of time after you placed it, please contact our customer support representatives. We start investigating delayed orders after a set amount of time has passed. It is your responsibility to contact us if you haven’t received your order.

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